Bank-Beating Rates
Get more value for your international transfers with our competitive rates
No Fees, No Limits
Send money globally without extra costs or restrictions
24/7 Support
Support whenever you need it, regardless of your location or time zone
Dedicated Account Managers
Let your personal guide streamline superior global transfers, beyond traditional banking
Secure Software with 2FA
Double your protection with 2FA (Two-Factor Authentication), which provides an extra layer of security
2-hour Support Window
Get assistance at any time, day or night, with our swift
2-hour support window
service
Bank-beating Rates
Get more value for your international transfers with our competitive rates
No Fees, No Limits
Send money globally without extra costs or restrictions
24/7 Support
Support whenever you need it, regardless of your location or time zone
Dedicated Account Managers
Your Personal Guide to Superior Global Transfers, Beyond Traditional Banking
Secure software with 2FA
Double your protection with 2FA (Two-Factor Authentication), which provides an extra layer of security
2-hours support window
Get assistance at any time, day or night, with our swift 2-hour support window service
How It Works
Start by discovering our competitive rates. Get a quote that sets the stage for a cost-effective transfer.
Sign up seamlessly and quickly. Join us online to experience the ease of international transactions.
Transform your quote into action with our secure, swift service, getting you closer to your financial goals.
International Global Transfers
FX Solutions
Rate Lock-In
Risk Management
What Sets Us Apart
Cutting-Edge Software
We ensure secure transactions through Two-Factor Authentication (2FA)
Transparent Pricing
Our fair fees are designed to help your business save on expenses
Exceptional Expertise
Our compliance team ensures prevention of financial crimes & protects your interests
Who We Are
Our Values
At KeyFX, we hold the key to unlock your foreign exchange (FX) requirements. We don’t just accommodate our clients’ needs; we anticipate and exceed them. Our core mission is to be your golden ticket to a brighter business future. How do we achieve this? By simplifying the account opening process, automating payments, and drastically reducing your business expenses.
We are deeply committed to provide nothing short of first-class FX services. As passionate payment experts, we understand your business’s unique demands. With us, you will experience expedited international money transfers, optimising your business savings in both time and money.
Your trust is invaluable to us, and we priorities transparency and efficiency in all our operations through our dedicated compliance team.
Common Questions Answered
Is there a fee for currency exchange?
No, there is no fee for exchanging currency. We offer free exchange and wallet service.
Are you FCA regulated?
Yes, KeyFX is registered as a Money Services Business, regulated by HM Revenue & Customs under the Money Laundering Regulations 2017 (Registration number XDML00000157237). Our payment services are provided by The Currency Cloud Limited, authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 (FRN: 900199), and Sciopay Ltd, licensed and regulated by HMRC as a Money Service Business (Licence No: XCML00000151326) and authorised by the Financial Conduct Authority as an Authorised Payment Institution (Firm Reference Number: 927951).
How can I access your currency exchange service?
What currencies can I exchange?
We offer a wide range of major and exotic currencies for exchange. Please check our website for the list of available currencies. If you require an extra currency you can contact your dedicated account manager.
How can I check the current exchange rates?
You can check our real-time exchange rates on our website, or contact our customer support for the latest rates. Also, you can login to your portal and get an online quote.
Do you offer better rates than banks?
We offer more competitive rates than banks and building societies, we also offer no transaction fee, where banks normally charge a fee.
What payment methods can I use for currency exchange?
We accept bank transfer from your own bank account and in some cases we accept third party payments (Subject to EDD).
Can I pay with physical cash, cheque, or bank draft?
We are not able to accept payments by cash, cheque, or bank draft
How long does it take to exchange currency?
An order takes 60 seconds to complete, we offer same day payment through our platform.
Do you offer currency exchange for businesses or large transactions?
Yes, we provide currency exchange services for both individuals and businesses, including large transactions. Contact us for business-specific services.
Is my personal information secure when using your service?
We take data security seriously. Our platform uses encryption and follows best practices to safeguard your personal and financial information. We are also registered by ICO.
Can I cancel or change my currency exchange order?
It depends on the specific terms and conditions of your exchange. Please reach out to our customer support for assistance with order changes or cancellations.
Are there any restrictions on the amount of currency I can exchange?
There is no restriction on the amount you can exchange on a yearly basis.
Can I track my currency exchange transaction online?
We have a tracking system where you can clearly see where your funds currently are, once it has cleared the swift system, the recipient will be notified.
How to get help from the customer support team?
To receive support from our team, you can always send a query through our “Contact us” form.
- Address: 128 City Road, London, EC1V 2NX
- Email: info@keyfx.co.uk
- Phone: 0800-002-9331
- Opening hours: 9am-5pm Mon - Fri
Keyfx Ltd is a company registered in England and Wales (registered company number: 12994112) – Registered address: 128 City Road, London, United Kingdom, EC1V 2NX. Registered as a Money Services Business, regulated by HM Revenue & Customs ("HMRC") under the Money Laundering Regulations 2017. (Registration number is XDML00000157237)...show more